Research papers

Our research papers offer groundbreaking insights and actionable outcomes to help retailers and their partners better manage the many ways in which profits can be negatively impacted by all forms of retail loss. Produced by some of the leading academic experts in the field of retailing and loss prevention, they are all free to download.

Food Waste

Collaboration as an effective lever to food waste reduction

Utilising Collaboration to Tackle Food Waste in Retail Supply Chains

Collaboration as an effective lever to food waste reduction

Written by Colin Peacock

Utilising Collaboration to Tackle F...

Abstract This report, published in 2019, is focused on the way organisations can collaborate to reduce food waste in the supply chain. It highlights the benefit...

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Self Checkout

Self-Checkout in Retail: Measuring the Impact on Loss

Measuring the Loss

Self-Checkout in Retail: Measuring the Impact on Loss

Written by Adrian Beck

Measuring the Loss

Abstract This report, published in 2018, focusses upon quantifying the risks associated with three forms of self-scan and checkout technology (SCO): Fixed (the...

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E-commerce Loss

The Problems & Opportunities of E-Commerce Returns

Managing Returns as a Profit Centre

The Problems & Opportunities of E-Commerce Returns

Written by Lisa Jack, Regina Frei, Dr Sally-Ann Krzyzaniak

Managing Returns as a Profit Centre

Notice: This report is the result of academic research into the impact of returns on online sales. It’s written for retail businesses to help improve their serv...

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