Research papers

Our research papers offer groundbreaking insights and actionable outcomes to help retailers and their partners better manage the many ways in which profits can be negatively impacted by all forms of retail loss. Produced by some of the leading academic experts in the field of retailing and loss prevention, they are all free to download.

RFID in Retail

Utilising RFID in Retailing: Insights on Innovation

Utilising RFID in Retailing: Insights on Innovation

Written by Professor Adrian Beck

Abstract This report presents results from a study focussed upon developing insights on how retail users of RFID have innovated in their use of the technology. ...

Self Checkout

Self-Checkout: Improving Scan Accuracy Through Design

Short Report - Key Insights & 20 Design Concepts

Self-Checkout: Improving Scan Accuracy Through Design

Written by Lorraine Gamman, Paul Ekblom, Jeffrey Doruff

Short Report - Key Insights & 20 De...

Abstract In this unique applied research study, academics and designers partnered with four of ECR’s Retailer members to immerse themselves in the self-checkout...

Self Checkout

Self-Checkout Loss: Three Ways to Rethink SCO Design

Full Report - Key Insights, Three Ways to Rethink SCO Design and 20 Design Concepts

Self-Checkout Loss: Three Ways to Rethink SCO Design

Written by Lorraine Gamman, Paul Ekblom, Jeffrey Doruff

Full Report - Key Insights, Three W...

Foreword The ECR Retail Loss Group is delighted to have had the opportunity to work with the University of the Arts London, Design Against Crime Research Centre...