Research papers
Retail Loss, Safety and Security
Most at-Risk Stores: How to Engage Others in a Cross-Function Risk Mitigation Strategy
INTRODUCING A NEW SELF ASSESSMENT TOOL
Most at-Risk Stores: How to Engage Others in a Cross-Function Risk Mitigation Strategy
Written by Emmeline Taylor
INTRODUCING A NEW SELF ASSESSMENT T...
Foreword Elevated criminal risks in and around bricks and mortar stores can make it difficult to operate safely and profitably in some locations. The report, Fo...
Video In Retail
The Utilisation of Video Analytics: A Survey of Retailers
UTILISATION OF VIDEO ANALYTICS IN RETAILING – 2024 EDITION
The Utilisation of Video Analytics: A Survey of Retailers
Written by Adrian Beck
UTILISATION OF VIDEO ANALYTICS IN R...
Foreword This is ECR Retail Loss’ second report focussed upon the extent to which retailers have deployed or are thinking about using a range of video analytics...
Self Checkout
Rehumanising the Self-Checkout Experience
How human - centred design approaches can address mistakes, misuse and theft at SCO, drive brand loyalty and create better experiences for staff and customers
Rehumanising the Self-Checkout Experience
Written by Jeffrey Doruff, Lorraine Gamman, Paul Ekblom, Adrian Allen
How human - centred design approach...
Foreword and Acknowledgements The adoption of self-checkout has been rapid, and is set to grow in grocery stores, where for many, the self-checkout machines wil...
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