Self Checkout Exit Gates - The Case for [and against?]

Date and Time:

March 31st - 1pm UK

Location:

Virtual

1 Mar 2:00 PM

Organisers:

Colin Peacock, ECR Retail Loss

Description

Self Checkout Exit Gates - The Case for [and against?]

Through the loss prevention lens, the balance of evidence suggests that when exit gates have been introduced, there has been a positive impact on shrink, however, they have not been received so well by the press and the consumer. See image!

For SCO hosts though, they were the third most popular improvement (click here for the research) only trumped by more the hiring of more SCO hosts and better SCO machines!

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In this meeting, we will explore with retailers, and hear from them about their latest learnings on the deployment of these gates, in their different forms.

  • Proximity gates - open with no need for receipt
  • Receipt based - requires valid paper and/or digital receipt to open gates
  • Computer Vision / AI gates - requires confirmed POS transaction for gates to open.

Expect to learn more about how other retailers are thinking about exit gates at SCO, and how they may be similar and different to your approaches. For example, one retailer has deployed exit gates for ALL of the front end not just self checkouts.

But most importantly, learn about the way the gates were introduced, how were internal concerns about adding friction for the shopper and the fear that SCO hosts may be put in harms way, were allayed or not.

This meeting is for retailers, CPG's and academics only.