How are we doing on ecommerce loss relative to other retailers? This is possibly the most frequently asked question from the C Suite and Board of Directors of retailers trading online.

With support from Professor Michael Townsley, the working group will continue to gather in confidence, data from the retailers in the group.

The academic team will then anonymise, aggregate and display the data in a way that can help working group members take meaningful benchmark data back to their most senior leaders.

The "invite only" meeting is for retailers and brand owners only.